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Other Services

VIRTUAL ASSISTANT - OTHER TASKS WE CAN HELP YOU WITH

Internet

Email

Administration

Research

Purchasing

Telephone/Fax

Mail

Marketing

Personnel/Human Resources

Documentation

 

Internet

  • We can look after your email newsletters - whether you send these out already or not - from design through delivery to managing subscriptions
  • Do you need to survey your customers? Do you want to know whether they are happy with your services? We can design and monitor and online survey for you, then give you a report summarising the results
  • Heard about Facebook and Twitter, but don't know where to start? Let us guide you through the processes involved, then we can keep your Facebook fans updated or your Twitter tweets happening

Email

  • We can run marketing campaigns for you, from designing the campaign through to delivery and follow up
  • Spending too much of your day reading and responding to emails? Let us organise it so that all emails go to a central address. Then we'll read through the email for you, responding to standard requests and only sending you urgent or personal ones

Administration

  • We can manage your calendar for you - from confirming appointments that your customers are expecting you at the time you think through to reminding you where you're supposed to be later. We can also ensure you have directions on how to get there
  • We can handle the routine paperwork, like sending follow up information to your customers after a meeting on your behalf
  • We can coordinate your travel, from doing research on what hotels/flights/cars/public transport is available through making bookings to confirming reservations
  • Do you send your customers a gift if they send you a referral? We can take care of that for you
  • Does sending out Christmas Cards to your customers take you from early November right up to Christmas Eve? Let us handle it instead

Research

  • Need to know what your competitors are doing, but there aren't enough hours in your day? Let us investigate that and give you a report
  • Looking to target a new industry with a product or service, but don't know enough about it? Let us find out for you
  • Planning a seminar? Let us find out what locations are available and what they cost
  • Know you need to advertise, but don't know where or what the requirements are? We can find out for you and let you know what formats are required and when the deadlines are. If you want, we can design and place the ads for you as well

Purchasing

  • Do you spend time each month or so ordering stationery or other items? Let us put together a list of items you commonly use. We can send you this list on a monthly basis, you indicate what you need ordered, we'll order it and get it delivered to you
  • Haven't got time to set up an account with a preferred supplier? Let us deal with the paperwork for you
  • Need an unusual or urgent order, but don't have time - or don't know where to get it? Let us find out where it comes from and place the order for you

Telephone/Fax

  • Planning a holiday, but don't want any calls to go unanswered? Leave a message asking for urgent calls to be made to us - we can then pass it on to you if it is as urgent as your customer thinks - whether that be by email or a call to you
  • Travel often and don't have time to keep up with your voicemail messages? Let us collect the voicemail, review it, respond to routine enquiries where we can and only contact you if the caller needs your attention
  • Planning a marketing campaign but don't really have the time or resources to handle all the responses? Let us do that for you. Put our number on the flyer and we will send out further information for you and record the responses in your system

Mail

  • Do you travel a lot and always return to a huge pile of mail? Get the mail redirected to us. We'll go through the mail and sort it, send you the important stuff, respond to standard requests for you and send you a summary of anything else. You don't need to spend your time reading junk mail any more!
  • Planning a direct mail campaign? We can receive and process the responses for you
  • Not always in the office to receive deliveries? Get them delivered to us, then you can collect them at your leisure

Marketing

  • Do you miss deadlines for advertising - and the opportunity is lost? Let us ensure that your advertisement is always submitted on time
  • Not sure whether your customers are happy? Let us monitor customer satisfaction and let you know
  • Got something important happening, but no time to write and submit press releases? We can handle that, from writing the copy through to delivery of the article

Personnel/Human Resources

  • Daunted at the prospect of having to check details for job applicants? Let us do the basics - we can do reference checks for you
  • Need to advertise a job, but no time to do it? Let us create the job advertisement for you
  • Created a job advertisement, but no time to submit it? We can do that for you
  • Got a heap of responses for your job advertisement, but not enough time to review them? Let us know what you're looking for and we can convert that huge pile into a short list for you
  • Have trouble remembering to schedule performance reviews for your staff? We can keep track of them, create the appointments and send out reminders
  • Does it always seem to take forever for a new employee to come up to speed? Do they always take up too much of your time and attention? Let us create an orientation pack for new employees, so at least they don't have to ask where the nearest available parking is

Documentation

We have many documentation tasks we can help you with - see here for a list.

 

Please contact us via email or telephone 03 9894 0530 to discuss your requirements.

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